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🆘 WEB EMERGENCY SUPPORT

Web Emergency Support
Get Immediate Expert Help

Unexpected outage, critical errors, hack attempts, security breach, performance slowdown.
Stop waiting – senior engineers triage fast, isolate impact and transparently guide the recovery process.

✅ 12 Core Support Scenarios

1. Emergency outage recovery

Emergency outage recovery

2. Immediate error containment

Immediate error containment

3. Security breach / hack response

Security breach / hack response

4. Backup & restore execution

Backup & restore execution

5. Post‑deployment issue remediation

Post‑deployment issue remediation

6. Domain & DNS resolution fix

Domain & DNS resolution fix

7. Layout / UI structural collapse repair

Layout / UI structural collapse re...

8. Emergency deploy / rollback support

Emergency deploy / rollback suppor...

9. Real‑time performance degradation triage

Real‑time performance degradation...

10. API / auth / integration failure handling

API / auth / integration failure h...

11. Data migration assistance

Data migration assistance

12. Version / update compatibility conflict fix

Version / update compatibility con...

Primary Coverage

✅ Server / Infra / CMS / Framework

🖥 Server Stack

  • Ubuntu / CentOS / AlmaLinux
  • Nginx / Apache / PHP-FPM / Node.js
  • Laravel · PHP · MySQL · Redis · PM2

☁ Cloud & Infrastructure

  • AWS (EC2 / RDS / Lightsail / S3 / Route53 etc.)
  • Cloudflare (DNS / SSL / Proxy / WAF / Cache)

🛒 CMS & Commerce

  • WordPress / WooCommerce
  • Shopify / Shopify Plus
  • Gnuboard / Cafe24 / Godomall / Makeshop

🧩 Other

  • React / Vue SPA issue tracing
  • API server / payment module / booking platform
  • Real‑time integration failures / deployment issues

💰 Pricing

  • Diagnosis Fee – $100USD (ex VAT) – root cause triage & recovery feasibility/time estimate
  • Recovery Rate – $100USD / hour (ex VAT) – time‑based execution
  • Immediate Work (Skip Diagnosis) – Minimum 1 hour pre‑authorized
• Real‑time progress updates / post‑action summary report
• Nighttime / holiday escalation surcharges may apply.

Upon submission, engineers are alerted instantly via Slack/email.

Process

🚀 Response Workflow

Submit → Initial assessment (20–40 min) → Recovery / patch execution → Result report & follow‑up recommendations

Intake & Context Collection

Capture symptoms / timestamp / environment / last changes

Initial Scan & Impact Assessment

Quick review of errors, logs & surface indicators

Priority Alignment

Sequence actions by business impact & risk

Recovery / Patch Execution

Rollback, hotfix, config adjustment, cache/deploy ops

Verification & Monitoring

Retest errors, performance & security posture

Report & Recommendations

Root cause summary, improvement & prevention steps